Shipping policy

Last Updated: 11 Aug 2025

Thank you for shopping with Us. Below you’ll find all the details about our shipping process, estimated delivery times, and other important information.

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1. Order Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification once your order has shipped.

 

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2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Times:

USA: 5–12 business days

Europe: 7–15 business days

Rest of the World: 10–20 business days
Please note: Delivery times are estimates and may vary depending on the destination and customs delays.

 

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3. International Shipping

We offer worldwide shipping.

Your order may be subject to import duties, taxes, or customs fees, which are determined by your country’s import laws. These charges are the responsibility of the customer.

 

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4. Order Tracking

Once your order has shipped, you will receive an email with a tracking number.

Tracking information may take up to 48 hours to update.

 

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5. Lost, Damaged, or Stolen Packages

We are not responsible for lost or stolen packages once they have been shipped.

If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage, and we will work to resolve the issue.

 

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6. Changes & Cancellations

Orders can only be cancelled or modified within 24 hours of placing the order.

After this time, we cannot guarantee changes as the order may have already been processed.

 

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7. Contact Us

If you have any questions about shipping, please email us at support@roasttherivals.com.