Refund policy

Last updated: August 11, 2025

At Our Store, every item is custom printed just for you. Because of this, physical returns or exchanges are not accepted unless your order arrives defective, damaged, or with a printing error.

If there’s an issue with your order:

Please contact us within 14 days of delivery.

Provide your order number and clear photos showing the problem.

Our team will review and arrange a replacement or refund if eligible.


We cannot accept returns or issue refunds for:

Incorrect size ordered (please check the size chart before purchasing)

Change of mind after the product is printed/shipped

Color variations between your screen and the printed item (minor differences are normal)